Hiscox is a global specialist insurer that employs more than 2,200 people in 14 countries. It has three main underwriting divisions: Hiscox London Market, Hiscox Re and Hiscox Retail. Through its retail businesses in the UK, Europe and the US, Hiscox offers a range of specialist insurance for professionals and business customers, as well as homeowners.
“A key consideration for Hiscox was to deliver an omni-channel, seamless experience to its customers, so partnering with an experienced, reliable and innovative platform provider was critical,” says Stefan Flaquet, Managing Director Europe. “Based on these factors, we decided to contract Backbase to stand out in the highly competitive online financial services space.”
Download this customer case study to see how Backbase helps Hiscox transform its online acquisition channels to deliver an omni-channel, seamless experience to its customers.